100% Guaranteed Back-to-Ship Return for Costa Maya Cruise Passengers
Port Exit & Meeting Location Map

How to Find Us at Costa Maya Port

Detailed step-by-step walking instructions from your ship gangway to our meeting location outside the commercial port village on Paseo del Puerto street.

Port Exit & Meeting Location Map
Cruiser Logistics & Meeting Point Guide

How to Find Us at Costa Maya Port (Mahahual)

Private local tour operators are restricted from picking up passengers directly inside the commercial cruise terminal. Follow these simple steps to reach our meeting point on Paseo del Puerto street (just a 3 to 5 minute walk).

01

Disembark & Walk Through Costa Maya Shopping Village

Exit your cruise ship onto the pier and walk through the official Costa Maya port commercial area (shops, pool bar, & flamingo area).

Ignore inside port sales vendors asking if you have a tour reserved.
02

Pass the Security Tower & Main Exit Gate

Follow the yellow paved exit walkway toward the security control tower located at the rear of the port shopping village.

Keep walking past the security gate to exit the private port compound.
03

Step onto Paseo del Puerto Street

Once outside the main security gate, you will land on Paseo del Puerto street right outside the port perimeter.

Do not take taxis inside the port area; our staff is 2 minutes outside.
04

Locate Caribe Adventures Yellow Signs & Staff

Look for our staff wearing Caribe Adventures branded uniforms and holding yellow name signs right outside the gate entrance.

Board your private AC vehicle and start your adventure!

Need Help Finding Us Off the Ship?

Our port coordinator is available live on WhatsApp or Toll-Free call.

Address & Coordinates

Paseo del Puerto Street, right outside the Costa Maya Port Exit Gate. CP 77976, Mahahual, Quintana Roo, Mexico.

Distance from Ship Pier: Approx. 400 meters (3-5 minutes walk)
Look for: Staff wearing Caribe Adventures shirts holding yellow signs
Phone Hotline: +1 888 323 0130 / +52 983 177 4317

100% Back-to-Ship Commitment

We track all cruise ship arrival and departure schedules in real-time. Even if your ship is delayed, our team adjusts your excursion timing automatically.

âś“ In 6+ years of operation, 0 passengers have ever missed their cruise ship return call.